Researcher job interview skills part two

Here are more medical researcher job interview tips. My client, also, asked me what I thought of the questions he prepared for the interview. I revised his questions. Here are his questions, and here is how I revised them. What direction is the lab going to take in...

Researcher job interview skills part one

After submitting his résumé and cover letter to a lab, a client was invited to have an interview at the lab for a researcher position in the Boston area. I coached him to help him prepare for the interview. The interview went very well, and this is what he had to say...

Customer Service Communication Skills

How should you handle referring a customer to another person, another department, or another company? What should you know for customer service communication skills? When you have to refer a customer to a third party, explain to the customer why you have to refer...

Customer Service Skills

Call Center Tech Support “When I’m talking to customers on the phone, what can I say I if I don’t know someone’s name? I’ve always felt that saying, “What’s your name?” is not good enough, not polite enough, nor very professional. Could you, please, advise me?”...