Manager’s Tone of Voice

A manager asked me to speak to a couple of his employees to find out what they think about how he communicates. In speaking to these two employees, I uncovered a minor problem which had to do with tone and how the manager comes across occasionally. Here’s what we...

Accent on voicemail

Pronunciation for the phone 1. You’ve reached Karina at CTT technical support>. I’m not able to take your call now >. Please, leave a message> and I’ll call you back> as soon as possible>. 2. You’ve reached Karina at CTT technical...